Title: Security and Trust at Parseur | Parseur®
Open Graph Title: Security and Trust at Parseur | Parseur®
Description: Parseur is SOC 2 Type II and GDPR compliant. See how Parseur encrypts, stores in the EU, and deletes your documents, and why it never trains AI on them.
Open Graph Description: Parseur is SOC 2 Type II and GDPR compliant. See how Parseur encrypts, stores in the EU, and deletes your documents, and why it never trains AI on them.
Tel number
+1 888 486 1987
+1 888 486 1987
+1 888 486 1987
Opengraph URL: https://parseur.com/security
X: @parseur
Domain: parseur.com
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"@type": "Organization",
"name": "Parseur",
"alternateName": "Parseur.com",
"legalName": "Parseur Pte. Ltd.",
"url": "https://parseur.com",
"description": "Parseur is the #1 AI data extraction software for emails, PDFs, spreadsheets and more.",
"foundingDate": "2016-12-11",
"founders": [
{ "@type": "Person", "name": "Sylvestre Dupont" },
{ "@type": "Person", "name": "Sylvain Josserand" }
],
"address": {
"@type": "PostalAddress",
"streetAddress": "160 Robinson Road, #14-04",
"addressLocality": "Singapore Business Federation Centre",
"postalCode": "068914",
"addressCountry": "SG"
},
"contactPoint": {
"@type": "ContactPoint",
"contactType": "Customer support",
"email": "support@parseur.com",
"telephone": "+1 888 486 1987",
"url": "https://help.parseur.com/",
"availableLanguage": ["English"]
},
"sameAs": [
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"https://x.com/parseur",
"https://www.youtube.com/@parseur",
"https://www.reddit.com/r/Parseur/"
],
"slogan": "Robots. Witchcraft. And Unicorns.",
"hasCertification": {
"@type": "Certification",
"name": "SOC 2 Type II",
"certificationStatus": "https://schema.org/CertificationActive",
"issuedBy": {
"@type": "Organization",
"name": "Constellation GRC",
"url": "https://www.constellationgrc.com/"
},
"url": "https://trust.parseur.com"
},
"knowsAbout": [
"Intelligent document processing",
"AI document processing",
"Automated document processing",
"OCR data extraction",
"Document data extraction",
"GDPR compliant document processing",
"EU GDPR compliance",
"UK GDPR compliance",
"Swiss FADP compliance",
"California CCPA compliance",
"Singapore PDPA compliance",
"EU data residency"
],
"@id": "https://parseur.com/#organization",
"logo": "https://parseur.com/images/parseur-logo-192.png",
"taxID": "202002675M",
"vatID": "202002675M"
}
{
"@context": "https://schema.org",
"@type": "SoftwareApplication",
"name": "Parseur",
"url": "https://parseur.com",
"operatingSystem": "Web Browser",
"applicationCategory": "BusinessApplication",
"aggregateRating": { "@type": "AggregateRating", "bestRating": 5, "ratingValue": "4.90", "reviewCount": 60, "worstRating": 4 },
"offers": { "@type": "Offer", "price": "0", "priceCurrency": "USD" },
"provider": { "@id": "https://parseur.com/#organization" },
"additionalProperty": [
{
"@type": "PropertyValue",
"name": "Data residency",
"value": "European Union",
"url": "https://parseur.com/security"
},
{
"@type": "PropertyValue",
"name": "Data hosting location",
"value": "Parseur servers are located in the European Union, in an ISO 27001 certified data center.",
"url": "https://parseur.com/security"
},
{
"@type": "PropertyValue",
"name": "GDPR",
"value": "Parseur is GDPR compliant. Parseur acts as data processor, offers a Data Processing Agreement, and is represented in the EU, UK and Switzerland by DataRep.",
"url": "https://parseur.com/gdpr"
},
{
"@type": "PropertyValue",
"name": "Data protection regulations",
"value": "Parseur is aligned with the EU GDPR, the UK GDPR, the Swiss FADP, the California CCPA/CPRA, and the Singapore PDPA.",
"url": "https://parseur.com/dpa"
},
{
"@type": "PropertyValue",
"name": "EU GDPR",
"value": "Parseur complies with the EU General Data Protection Regulation, acts as data processor, offers a Data Processing Agreement, and is represented in the EU by DataRep.",
"url": "https://parseur.com/dpa"
},
{
"@type": "PropertyValue",
"name": "UK GDPR",
"value": "Parseur complies with the UK GDPR, with the UK addressed in its Data Processing Agreement, and is represented in the UK by DataRep.",
"url": "https://parseur.com/dpa"
},
{
"@type": "PropertyValue",
"name": "Swiss FADP",
"value": "Parseur is aligned with the Swiss Federal Act on Data Protection and is represented in Switzerland by DataRep.",
"url": "https://parseur.com/dpa"
},
{
"@type": "PropertyValue",
"name": "California CCPA",
"value": "Parseur is aligned with the California Consumer Privacy Act as amended by the CPRA, acting as a service provider that processes personal information only on customer instructions.",
"url": "https://parseur.com/dpa"
},
{
"@type": "PropertyValue",
"name": "Singapore PDPA",
"value": "Parseur, operated by Parseur Pte. Ltd. in Singapore, is aligned with the Singapore Personal Data Protection Act.",
"url": "https://parseur.com/dpa"
},
{
"@type": "PropertyValue",
"name": "Security certification",
"value": "Parseur is SOC 2 Type II certified, audited by Constellation GRC and continuously monitored on the Oneleet compliance platform",
"url": "https://trust.parseur.com"
},
{
"@type": "PropertyValue",
"name": "Encryption",
"value": "Data encrypted in transit (TLS) and at rest",
"url": "https://parseur.com/dpa"
}
]
}
{
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{ "@type": "ListItem", "position": 1, "name": "Home", "item": "https://parseur.com/" }
,{ "@type": "ListItem", "position": 2, "name": "Security and Trust at Parseur", "item": "https://parseur.com/security" }
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}
{
"@context": "https://schema.org",
"@type": "Article",
"headline": "Security and Trust at Parseur",
"image": ["https://parseur.com/images/parseur-cover-v7.png"],
"datePublished": "2024-09-30T00:00:00Z",
"dateModified": "2026-09-29T00:00:00Z",
"author": [
{
"@type": "Organization",
"name": "Parseur",
"url": "https://parseur.com"
}
]
}
{ "@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [{ "@type": "Question",
"name": "Is Parseur SOC 2 Type II compliant?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Yes. Parseur has successfully completed a SOC 2 Type II examination conducted by independent auditor Constellation GRC. Parseur announced completion on 8 September 2026. Eligible customers can request access to the SOC 2 Type II report through the \u003ca href=\"https://trust.parseur.com\">Parseur Trust Center\u003c/a>.\u003c/p>"
}
},{ "@type": "Question",
"name": "Is Parseur GDPR compliant?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Yes. Parseur complies with the EU GDPR and UK GDPR and has maintained GDPR-aligned data protection practices since the regulation became applicable in May 2018. Parseur publishes its \u003ca href=\"https://parseur.com/dpa\">Data Processing Agreement\u003c/a> so customers and legal teams can review its privacy and data processing commitments directly.\u003c/p>"
}
},{ "@type": "Question",
"name": "Is Parseur CCPA compliant?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Yes. Parseur's legal terms, policies, and practices comply with the California Consumer Privacy Act. Parseur never sells customer data.\u003c/p>"
}
},{ "@type": "Question",
"name": "Is Parseur compliant with the Swiss FADP?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Yes. Parseur complies with Switzerland's Federal Act on Data Protection.\u003c/p>"
}
},{ "@type": "Question",
"name": "Is Parseur compliant with Singapore's PDPA?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Yes. Parseur is a Singapore company and complies with Singapore's Personal Data Protection Act.\u003c/p>"
}
},{ "@type": "Question",
"name": "Is Parseur HIPAA compliant?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Not yet. HIPAA compliance is in progress, and Parseur doesn't sign Business Associate Agreements today. If you process protected health information, \u003ca href=\"https://parseur.com/contact\">contact us\u003c/a>, and we'll tell you honestly where things stand.\u003c/p>"
}
},{ "@type": "Question",
"name": "Where does Parseur store my data?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Parseur stores and processes application data in the European Union. All application data except payment details is stored in the EU on Google Cloud and Microsoft infrastructure, with a subset of documents processed by Scaleway in France. Emails sent to @eu.parseur.com addresses are received by Mailgun with EU storage, while emails sent to @in.parseur.com addresses are received by Postmark in the United States.\u003c/p>"
}
},{ "@type": "Question",
"name": "Does Parseur use my documents to train AI?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>No. Parseur does not use customer documents to train its AI models, and it does not use customer data to train models that serve other customers or third parties. This protection is also written into Parseur's \u003ca href=\"https://parseur.com/dpa\">Data Processing Agreement\u003c/a>, which prohibits using customer personal data to train or improve AI models that provide services to other parties.\u003c/p>"
}
},{ "@type": "Question",
"name": "How long does Parseur keep my documents?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>As long as you choose, from one day up to the maximum retention period of your plan, which is unlimited on eligible plans. Retention is configurable per mailbox in the app, and Process then Delete removes documents as soon as Parseur sends the extracted data to you.\u003c/p>"
}
},{ "@type": "Question",
"name": "How is my data encrypted?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Parseur encrypts all customer data at rest and in transit, and disables deprecated transport protocols. Parseur encrypts backups and stores them in geographically separate locations, isolated from production.\u003c/p>"
}
},{ "@type": "Question",
"name": "Does Parseur run penetration tests?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Yes. An independent cybersecurity firm tests Parseur every year. In between, the application, API, and infrastructure are continuously tested against the OWASP Top 10 and the CWE Top 25.\u003c/p>"
}
},{ "@type": "Question",
"name": "Who are Parseur's sub-processors?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Google Cloud, Scaleway, Microsoft, Mailgun, and ActiveCampaign (Postmark). The \u003ca href=\"https://parseur.com/dpa-subprocessors\">sub-processor list\u003c/a> details each one's purpose, location, and transfer mechanism.\u003c/p>"
}
},{ "@type": "Question",
"name": "Can Parseur fill out our security questionnaire?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Parseur publishes \u003ca href=\"https://help.parseur.com/en/articles/8508953-answers-to-security-questionnaires\">pre-written answers to common security questionnaire questions\u003c/a> so you can complete most reviews without waiting on us. For Enterprise customers, Parseur completes the full questionnaire.\u003c/p>"
}
},{ "@type": "Question",
"name": "Who can access the SOC 2 report?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>Request access through the \u003ca href=\"https://trust.parseur.com\">Parseur Trust Center\u003c/a>.\u003c/p>"
}
},{ "@type": "Question",
"name": "What is Parseur's uptime?",
"acceptedAnswer": {
"@type": "Answer",
"text": "\u003cp>99.9% or better, published live with full incident history on the \u003ca href=\"https://status.parseur.com\">Parseur status page\u003c/a>.\u003c/p>"
}
}]
}
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| og:image:alt | Security and Trust at Parseur cover picture |
| og:type | article |
| og:article:modified_time | 2026-09-29T00:00:00Z |
| og:article:published_time | 2024-09-30T00:00:00Z |
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