René's URL Explorer Experiment

{"@context":"https://schema.org","@type":"DiscussionForumPosting","headline":"Uploading Template / ISO from local file is getting failed intermittently","articleBody":"### problem\n\nUploading Template / ISO from local file is getting failed intermittently. When we reboot SSVM it gets success for 1 or 2 local upload but again is starts getting failed with below error\n\n==========\n2026-01-21 08:58:10,317 ERROR [c.c.s.I.UploadStatusCheck] (Upload-Monitor-1:[ctx-a4a77927]) (logid:3c9ddaae) Template Template {\"format\":\"QCOW2\",\"id\":277,\"name\":\"test-temp2\",\"uniqueName\":\"277-7-a7e47ac5-2024-3c36-8b38-55e0c79ca344\",\"uuid\":\"af4c90f8-17d4-4fd6-b18f-8c09a41155ff\"} failed to upload. Error details: Template Template {\"format\":\"QCOW2\",\"id\":277,\"name\":\"test-temp2\",\"uniqueName\":\"277-7-a7e47ac5-2024-3c36-8b38-55e0c79ca344\",\"uuid\":\"af4c90f8-17d4-4fd6-b18f-8c09a41155ff\"} failed to upload as SSVM is either destroyed or SSVM agent not in 'Up' state\n2026-01-21 08:58:10,322 WARN  [c.c.a.AlertManagerImpl] (Upload-Monitor-1:[ctx-a4a77927]) (logid:3c9ddaae) alertType=[28] dataCenterId=[1] podId=[null] clusterId=[null] message=[Template Template {\"format\":\"QCOW2\",\"id\":277,\"name\":\"test-temp2\",\"uniqueName\":\"277-7-a7e47ac5-2024-3c36-8b38-55e0c79ca344\",\"uuid\":\"af4c90f8-17d4-4fd6-b18f-8c09a41155ff\"} failed to upload. Error details: Template Template {\"format\":\"QCOW2\",\"id\":277,\"name\":\"test-temp2\",\"uniqueName\":\"277-7-a7e47ac5-2024-3c36-8b38-55e0c79ca344\",\"uuid\":\"af4c90f8-17d4-4fd6-b18f-8c09a41155ff\"} failed to upload as SSVM is either destroyed or SSVM agent not in 'Up' state].\n\n\n2026-01-20 06:19:33,614 WARN  [c.c.a.AlertManagerImpl] (Upload-Monitor-1:[ctx-8fd54475]) (logid:ae354b12) No recipients set in global setting 'alert.email.addresses', skipping sending alert with subject [Template Template {\"format\":\"ISO\",\"id\":252,\"name\":\"rhel5virt\",\"uniqueName\":\"252-2-0c473c30-e716-3d01-9d1d-51f7d292444d\",\"uuid\":\"ba97b35e-61a3-49d0-a956-f069c513e466\"} failed to upload. Error details: Template Template {\"format\":\"ISO\",\"id\":252,\"name\":\"rhel5virt\",\"uniqueName\":\"252-2-0c473c30-e716-3d01-9d1d-51f7d292444d\",\"uuid\":\"ba97b35e-61a3-49d0-a956-f069c513e466\"} failed to upload as SSVM is either destroyed or SSVM agent not in 'Up' state] and content [Template Template {\"format\":\"ISO\",\"id\":252,\"name\":\"rhel5virt\",\"uniqueName\":\"252-2-0c473c30-e716-3d01-9d1d-51f7d292444d\",\"uuid\":\"ba97b35e-61a3-49d0-a956-f069c513e466\"} failed to upload. Error details: Template Template {\"format\":\"ISO\",\"id\":252,\"name\":\"rhel5virt\",\"uniqueName\":\"252-2-0c473c30-e716-3d01-9d1d-51f7d292444d\",\"uuid\":\"ba97b35e-61a3-49d0-a956-f069c513e466\"} failed to upload as SSVM is either destroyed or SSVM agent not in 'Up' state].\n\nBut when we are getting this error we verified SSVM state is \"Running\" and agent state is \"Up\". When we reboot SSVM sometime is fixed the issue for 1 or 2 upload but then again it starts getting failed. \n\n### versions\n\nACS version :  4.20.2.0 \nKVM Version: RHEL 8\nImage trying to upload it either qcow2 or iso \nSize of file is not an issue\n\n### The steps to reproduce the bug\n\n1. Try to upload template or ISO using local file method\n2.\n3.\n...\n\n\n### What to do about it?\n\n_No response_","author":{"url":"https://github.com/GerorgeEG","@type":"Person","name":"GerorgeEG"},"datePublished":"2026-01-21T09:59:56.000Z","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https://schema.org/CommentAction","userInteractionCount":6},"url":"https://github.com/12486/cloudstack/issues/12486"}