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{"@context":"https://schema.org","@type":"DiscussionForumPosting","headline":"Capacity dashboard doesn't load if incorrect backup.framework.provider.plugin value is given","articleBody":"### problem\n\n\n### Discussed in https://github.com/apache/cloudstack/discussions/12437\n\n\u003cdiv type='discussions-op-text'\u003e\n\n\u003csup\u003eOriginally posted by **chunkyen** January 15, 2026\u003c/sup\u003e\n\u003cimg width=\"1417\" height=\"691\" alt=\"image\" src=\"https://github.com/user-attachments/assets/17fa8239-2855-4e97-8c1b-eef619aca184\" /\u003e\n\n\nOk, I found the culprit after examining the management log files.\nIt is related to backup provider:\n\n`ERROR [c.c.a.AlertManagerImpl] (CapacityChecker:[ctx-1be179aa]) (logid:93156341) Exception in CapacityChecker com.cloud.utils.exception.CloudRuntimeException: Failed to find backup provider by the name: nas, networker`\nI tried to add multiple backup provider as shown in the helper text, but it resulted in the above error and also somehow affected the CapcityChecker that is responsible to display the stats on the dashboard. Removing it solves the issue.\u003c/div\u003e\n\n### versions\n\nThe versions of ACS, hypervisors, storage, network etc..\n\n### The steps to reproduce the bug\n\n1.\n2.\n3.\n...\n\n\n### What to do about it?\n\nCapacity dashboard should how up correctly even if backup provider configured is wrong.","author":{"url":"https://github.com/abh1sar","@type":"Person","name":"abh1sar"},"datePublished":"2026-01-16T08:16:24.000Z","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https://schema.org/CommentAction","userInteractionCount":1},"url":"https://github.com/12449/cloudstack/issues/12449"}